Support

Register your products to get warranty protection.
Trade in your old kindle to get a good deal of a new kindle.

Tradn-in Kindle

Trade in your old kindle and get paid. Now we accept different types of old kindle with good offers.

Need other support?

Here are several ways to contact us

Need Support?

If you have technical problem regarding our products, please do not hesitate to give us a call.
Tel: 3427 3627

Send Email

If you have any question regarding our products, please do not hesitate to contact us. We will reply you in shortest time.

Hotline busy/ no answer?

Our office opening hours is from 09:30-13:30 and 14:30-18:30. If you can’t reach us by phone, we suggest you to send us an email about your problem. We will call you back as soon as possible.

Auto-answering System Hotkey?

Press 1 for general enquiry and product information. Press 2 for technical support and warranty registration. Press 3 for customer representatives.

Speed up our processing time?

If it is the 1st time for you to call us, we suggest you to prepare your Serial number and Warranty number. This could help us pull out your information in shorter time. If it is the 2nd time you call us, we suggest you to provide your Case ID for us to follow up your case easier.

Leave your phone number in email?

For better user experience, you were appreciated if you can give your contact number in the mail. We will contact you over the phone if we have any misunderstanding in the email.